This page gives real-time information about the operational status of the MotionCX Platform. To be automatically notified any time there is a service interruption, please subscribe for updates.
MotionCX Applications
Operational
90 days ago
100.0
% uptime
Today
MotionCX Portal
?
Operational
90 days ago
100.0
% uptime
Today
Interaction Routing
?
Operational
90 days ago
100.0
% uptime
Today
CRM
?
Operational
90 days ago
100.0
% uptime
Today
Login/Authorization (MPS)
Operational
90 days ago
100.0
% uptime
Today
MotionCX Agent App
?
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Interaction Channels
Operational
90 days ago
99.99
% uptime
Today
Chat Services
?
Operational
90 days ago
100.0
% uptime
Today
Voice Services
?
Operational
90 days ago
99.99
% uptime
Today
Email Services
?
Operational
90 days ago
100.0
% uptime
Today
Public Facing Sites
Operational
90 days ago
100.0
% uptime
Today
Customer Support Portal
?
Operational
90 days ago
100.0
% uptime
Today
Customer Chat Client
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The incident has been resolved. We are investigating root cause with plans to remediate against recurrence. We are also updating our after-hours alert system for more effective response times.
Sep 8, 08:48 EDT
Update -
Inbound voice services have been restored, we are monitoring to ensure resolution across all systems.
Sep 8, 08:38 EDT
Update -
We are continuing to investigate this issue.
Sep 8, 08:31 EDT
Investigating -
We are investigating an issue where inbound calls to queue are not connecting to the softphone with full audio paths. Symptoms are occurring there the call appears to connect, but the caller hears music and the agent hears nothing.